Returns & Refunds
Need to return an item? No problem!
• Free UK returns
• 12 month warranty on all purchases
You can cancel your order and return any unwanted or unused items within 30 days. In the unlikely event that your item is faulty, please follow the return instructions.
All orders placed from November 1st 2018 to December 31st 2018 can be returned up to January 31st 2019.
How to return an item:
Please fill out the form on our Contact Page and a member of our team will get back to you as soon as possible with full return instructions. Please make sure to wait for a reply before posting an item back, otherwise your return may not be processed properly.
For anyone shopping with us at Christmas, we have an extended returns period for the holiday season. Anything purchased from November 1st can be returned right up until January 31st the next year.
Full terms and conditions can be found here. This does not affect your statutory rights.