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Return to Help Index| Buyer's Guide | |
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| How do I browse for products? | |
| Click on a category on the left, and the products in that category will show up. Or simply type the name of the product into the SEARCH box near the top of every page. Products can then be displayed by price, popularity and you can also change the number of products displayed on each page. If you need help, please contact us by phone or email by clicking the 'Contact Us' link above. |
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| What methods of payment do you accept? | |
| We accept the following payment types: Via urbangifts.co.uk secure website checkout using - Credit card via Paypal, with or without a Paypal account. - Credit card via Sagepay, formerly Protx. The UK's leading secure payment service. Calling us on 0844 884 5011 and we can process your payment over the phone. You can also send us a cheque or postal order to: Retro Lounge, 92 Cheswick Way, Solihull, West Midlands, B90 4HG - If mailing your payment, please include your order receipt. - Make payable to 'Retro Lounge' - Ensure your payment is in £ Sterling (we cannot accept Euros or US Dollars). - Allow 7 days for your payment to clear. |
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| What are the delivery charges? | |
| We offer some of the best value shipping services available. Free delivery is available to UK customers, and shipping starts at just £3.95 for other countries.To view the current delivery rates, please visit the delivery page. Alternatively, you can add items to your shopping cart, and go to the checkout to see how much it will cost. |
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